Privacy Policy

This policy describes how BoxRelay by PSM Packaging (“we”, “us”) collects, uses and safeguards information. We operate in India and work with third‑party processors like HubSpot for forms and analytics.

1. Information we collect

• • Contact and company details you submit via RFQ and contact forms.
• • Packaging specifications (sizes, GSM/BF, volumes, delivery locations).
• • Technical data via cookies or pixels (pages visited, device/browser) for improving the site.

2. How we use information

• • To process RFQs, prepare quotes, and coordinate with vendor partners.
• • To communicate updates, samples, dispatches and support.
• • To improve our site and services, including basic analytics and spam prevention.

3. Sharing

We share information with vetted vendor partners solely for fulfilling your RFQ and related services. We do not sell personal data.

4. Data security & retention

We apply reasonable technical and organisational measures. Data is retained as long as required for quotes, orders, legal, taxation or accounting purposes.

5. Your choices

• • You may request access, correction or deletion by emailing info@boxrelay.in.
• • You can opt‑out of non‑essential marketing emails at any time.

6. Cookies

We use essential cookies for site operation and HubSpot analytics cookies on the free plan. You can control cookies from your browser.

7. International transfers

Some processors may store data outside India; we use reputable providers and contractual safeguards.

8. Changes

We may update this policy; material changes will be reflected by revising the “last updated” date.

9. Contact

For privacy queries, email info@boxrelay.in.